Job Description
Transform your career with our fully paid IT training program! TechGrowth Academy is seeking motivated individuals to join our entry-level IT Support Specialist team in Denver. No prior experience required—we provide comprehensive hands-on training in networking, cybersecurity, and system administration. Enjoy flexible part-time hours while building in-demand technical skills in a collaborative environment. Our graduates advance to full-time roles with competitive salaries and growth opportunities. Apply today to start your tech journey!
Responsibilities
- Complete paid training modules covering network troubleshooting, hardware diagnostics, and security protocols
- Provide tier-1 technical support to internal teams and clients via phone, chat, and email
- Assist with software installations, updates, and system configurations
- Document technical issues and resolutions using ITSM tools
- Collaborate with senior engineers on complex problem-solving
- Participate in weekly skills workshops and certification prep
- Adhere to ITIL best practices for incident management
Qualifications
- High school diploma or equivalent (college preferred but not required)
- Basic computer literacy and familiarity with Windows/macOS
- Strong problem-solving and critical thinking abilities
- Excellent communication skills and customer service mindset
- Ability to work 20-25 hours per week with flexible scheduling
- Eagerness to learn technical concepts and adapt to new technologies
- Valid driver's license and reliable transportation