Job Description
Join TechFlow Innovations as an Entry Level IT Specialist and jumpstart your career in technology! We're urgently seeking passionate tech enthusiasts to support our growing client base in Portland. This role offers hands-on experience with cutting-edge infrastructure while providing exceptional technical support. Our collaborative environment prioritizes mentorship and rapid skill development, making it perfect for recent graduates or career changers eager to thrive in IT.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Manage and troubleshoot Windows/macOS environments and cloud services
- Assist with system deployments, updates, and security protocols
- Document IT processes and maintain knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Monitor system health and perform preventative maintenance
- Deliver user training on new technologies and best practices
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to prioritize tasks in a fast-paced environment
- CompTIA A+ or similar certification preferred
- Valid driver's license and reliable transportation