Job Description
Join our dynamic IT team in Milwaukee and launch your tech career! We're urgently seeking motivated entry-level professionals to provide critical technical support and drive innovation. This is your chance to learn from industry experts while making an immediate impact in a fast-paced environment. No prior experience required – we invest in talent! Enjoy competitive benefits, flexible scheduling, and career advancement opportunities. Apply today and become part of Milwaukee's growing tech ecosystem!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Assist with cybersecurity best practices and data protection protocols
- Document technical issues and maintain accurate service logs
- Collaborate with senior IT staff on infrastructure projects
- Monitor system performance and proactively address potential problems
- Train end-users on new technology implementations
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid driver's license for occasional on-site support