Job Description
Join TechSolutions Pro and kickstart your career in technology! We're urgently seeking motivated Entry Level IT Specialists to join our dynamic Austin team. This is your chance to work with cutting-edge systems while receiving hands-on training from industry experts. Start Tomorrow in a supportive environment where your growth is our priority. Perfect for recent graduates or career changers eager to dive into the thriving tech scene of Austin, TX.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network configuration and system maintenance
- Document IT procedures and update knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Monitor system performance and troubleshoot technical problems
- Support cybersecurity protocols and data backup procedures
- Participate in onboarding new employees with IT setups
Qualifications
- High school diploma or equivalent; relevant certifications preferred
- Basic knowledge of Windows/Linux operating systems
- Strong problem-solving and communication skills
- Ability to work in a fast-paced, deadline-driven environment
- Willingness to learn new technologies quickly
- Customer service mindset with attention to detail
- Valid driver's license and reliable transportation