Job Description
Launch your career in technology with our comprehensive paid training program! TechGrowth Solutions is seeking motivated Entry-Level IT Associates to join our growing team in Charlotte. No prior experience required – we provide hands-on training in network infrastructure, cybersecurity fundamentals, and cloud technologies. This full-time position includes mentorship from industry experts, certification opportunities, and a clear path to advancement. Join our innovative team and transform your passion for tech into a rewarding career!
Responsibilities
- Complete 12-week paid training program covering IT fundamentals and company-specific systems
- Provide Tier-1 technical support to internal and external clients via phone and ticketing systems
- Assist with hardware setup, software installations, and basic network troubleshooting
- Document technical procedures and maintain accurate system documentation
- Collaborate with senior engineers on complex projects after training completion
- Participate in ongoing skills development workshops and certification prep
Qualifications
- High school diploma or equivalent (college degree preferred but not required)
- Basic computer literacy and familiarity with Microsoft Office Suite
- Strong problem-solving skills and attention to detail
- Excellent written and verbal communication abilities
- Ability to work in a fast-paced team environment
- Passion for technology and eagerness to learn new skills
- Valid driver's license and reliable transportation