Job Description
Join our dynamic team as an Entry-Level Customer Support Specialist in Minneapolis! We're urgently seeking motivated individuals with no prior experience to launch their careers in a supportive, fast-paced environment. Perfect for recent graduates or career changers looking to develop valuable professional skills while making a tangible impact.
At Minneapolis Growth Partners, we invest in our people through comprehensive training programs and clear career progression paths. Enjoy competitive benefits, flexible scheduling options, and a collaborative culture where your contributions are recognized and rewarded. Don't miss this opportunity to grow with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with empathy and professionalism
- Process orders, returns, and account updates using our CRM system
- Collaborate with team members to resolve complex customer issues
- Document all customer interactions accurately in our database
- Continuously improve knowledge of products/services through training
- Meet performance metrics for response time and customer satisfaction
- Contribute to team initiatives and process improvements
Qualifications
- No prior experience required – we provide full paid training
- High school diploma or equivalent (degree preferred but not mandatory)
- Strong verbal and written communication skills
- Ability to thrive in a fast-paced, team-oriented environment
- Basic computer literacy with willingness to learn new software
- Positive attitude and problem-solving mindset
- Reliability and punctuality with consistent attendance
- Valid US work authorization