Job Description
Launch your career with us! TechGrowth Solutions is seeking motivated Entry-Level Customer Support Specialists for weekend remote positions. No experience required—comprehensive training provided! Join our innovative team in Boston and deliver exceptional service while enjoying flexible weekend schedules. This is your opportunity to grow in a dynamic tech environment with full benefits and career advancement paths.
What We Offer:
- Paid 4-week intensive training program
- 100% remote weekend work (Sat/Sun)
- Competitive salary + performance bonuses
- Health insurance & retirement plan
- Tuition reimbursement for certifications
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Document cases in CRM systems with precision
- Collaborate with senior team members during escalations
- Master internal tools during training period
- Meet weekly performance metrics after training
- Contribute to knowledge base improvements
- Participate in monthly skill development sessions
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent written and verbal communication skills
- Reliable high-speed internet connection
- Ability to work independently during weekend shifts
- Basic computer proficiency (Windows/Mac)
- Customer service mindset (no experience needed)
- Time management and organizational abilities
- Boston residency preferred (not required)