Job Description
Launch your career with Detroit Customer Solutions! We're seeking motivated entry-level professionals to join our dynamic support team. Enjoy weekly pay, comprehensive training, and a supportive environment focused on your growth. No experience necessary—just a passion for helping others and a commitment to excellence. Join us in shaping the future of customer service in Detroit!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues efficiently using our CRM system and knowledge base
- Document interactions accurately and maintain detailed case notes
- Collaborate with senior team members to escalate complex issues
- Meet daily performance metrics including response time and resolution rate
- Participate in ongoing training to enhance product knowledge and soft skills
Qualifications
- High school diploma or equivalent (college students welcome)
- Strong communication skills with clear verbal and written abilities
- Basic computer proficiency and comfort with multitasking
- Customer-focused mindset with patience and problem-solving aptitude
- Ability to work flexible shifts including evenings and weekends
- No prior experience required—full training provided
- Must pass background check and drug screening