Job Description
Join Cleveland Growth Partners and launch your career with weekly pay! We're seeking motivated Entry-Level Customer Support Specialists to deliver exceptional service while growing professionally. Enjoy competitive compensation, paid training, and a dynamic team environment. Perfect for recent graduates or career changers seeking stability and growth in Ohio's thriving business hub.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team to improve service protocols
- Meet weekly performance metrics
- Participate in ongoing training programs
- Assist with cross-departmental projects
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency (MS Office, email)
- Strong verbal communication skills
- Ability to multitask in fast-paced settings
- Previous customer service preferred but not required
- Reliable transportation to downtown Cleveland
- Flexible availability including weekends
- Passion for helping others succeed