Job Description
Join our dynamic team as an Entry Level Customer Specialist and launch your career tomorrow! We're urgently hiring motivated individuals in Milwaukee to deliver exceptional client experiences. This full-time role offers rapid advancement opportunities and comprehensive training. If you're passionate about problem-solving and thrive in fast-paced environments, apply now to start your journey with one of Wisconsin's fastest-growing companies.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with exceptional professionalism
- Resolve billing issues and product concerns using CRM systems
- Document interactions accurately in Salesforce and maintain client records
- Collaborate with senior team members to escalate complex cases
- Meet daily performance metrics for response time and resolution
- Participate in weekly training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent (college degree preferred)
- 0-2 years customer service or related experience
- Proficiency in Microsoft Office Suite and Google Workspace
- Strong verbal/written communication skills
- Ability to multitask in a fast-paced environment
- Problem-solving mindset with attention to detail
- Must be available to start within 48 hours