Job Description
Are you looking for a job that fits your schedule? Apex Support Solutions is hiring immediately for Entry Level Night Shift Customer Service Representatives in Chicago, IL. We are looking for motivated individuals to join our growing team. No prior experience is required! We provide comprehensive paid training to set you up for success.
Why Choose Us?
- Flexible Night Shift Schedules
- Competitive Pay ($16 - $22/hr)
- Paid Training & Career Growth
- Health Benefits for Full-Time Employees
- Modern Work Environment
Job Overview:
We are seeking enthusiastic individuals to handle customer inquiries, process orders, and provide top-tier support during our peak evening hours. If you are reliable, a quick learner, and ready to start earning, this is the perfect opportunity for you.
Responsibilities
- Assist customers via phone and email during evening hours.
- Resolve customer inquiries and complaints efficiently and professionally.
- Document customer interactions accurately in the CRM system.
- Collaborate with team leads to improve service quality and efficiency.
- Follow company scripts and procedures to ensure consistency.
- Maintain a high level of professionalism during night operations.
Qualifications
- High school diploma or GED equivalent.
- Basic computer literacy and typing skills (35+ WPM).
- Ability to work flexible night shifts (evenings/overnights).
- Strong communication and interpersonal skills.
- Reliable internet connection and a quiet workspace.
- Willingness to undergo paid training.