Job Description
Are you looking for your first professional role in the vibrant city of Philadelphia? Apex Solutions Group is hiring enthusiastic individuals for our Entry-Level Customer Support team. We pride ourselves on providing hands-on training and a clear path for career advancement.
We are looking for candidates who are eager to learn, possess great communication skills, and want to join a fast-paced environment. If you are ready to kickstart your career, we want to hear from you.
Responsibilities
- Handle incoming customer inquiries via phone and email in a professional and courteous manner.
- Perform data entry tasks with high accuracy and attention to detail.
- Collaborate with team members to troubleshoot customer issues.
- Learn and utilize internal software systems under guidance.
- Maintain up-to-date customer records in our database.
- Contribute to a positive and inclusive team culture.
Qualifications
- High school diploma or GED (Associate's degree or Bachelor's degree is a plus).
- Basic computer skills and typing proficiency.
- Strong interpersonal and communication skills.
- Reliable internet connection and a quiet workspace (if remote).
- Ability to work Monday through Friday.