Job Description
Start your career with weekly pay! Minneapolis Metro Services is seeking enthusiastic Entry-Level Customer Service Representatives to join our dynamic team. We offer competitive compensation, comprehensive training, and rapid advancement opportunities. Perfect for recent graduates or career changers seeking stability and growth.
Why Join Us?
- Weekly Pay: Receive your earnings every Friday
- Full Benefits: Health insurance, 401(k) match, paid time off
- Career Growth: Clear promotion paths to leadership roles
- Modern Workspace: Collaborative downtown Minneapolis office
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies accurately
- Update customer records in CRM database daily
- Collaborate with team to resolve complex escalations
- Meet/exceed performance metrics (call quality, resolution time)
- Participate in weekly training sessions to enhance skills
Qualifications
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Basic computer proficiency with MS Office suite
- Ability to multitask in fast-paced environment
- Previous customer service experience preferred but not required
- Must pass background check and drug screening