Job Description
Join Omaha Support Services and start earning weekly! We're seeking motivated Entry-Level Customer Service Representatives to join our dynamic team. No prior experience required – we provide comprehensive training. Enjoy competitive hourly pay with weekly direct deposit, comprehensive benefits, and a supportive work environment in the heart of Omaha. Perfect for recent graduates or career changers seeking stability and growth.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics for call volume and resolution
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency with ability to learn new software
- Reliable transportation and consistent attendance
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including evenings/weekends