Job Description
Join our dynamic team at Ohio Solutions Group and launch your career with weekly pay! We're seeking motivated Entry-Level Customer Service Specialists to deliver exceptional support to our growing client base. Enjoy a supportive environment with comprehensive training, clear career pathways, and the financial stability of weekly paychecks. Perfect for recent graduates or career changers looking to build professional experience in a fast-paced setting.
What We Offer:
- Weekly paychecks (direct deposit available)
- Comprehensive paid training program
- Health benefits after 90 days
- Clear advancement opportunities
- Modern downtown Columbus office
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical and billing issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with technical support teams
- Maintain high customer satisfaction metrics
- Participate in ongoing training sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency (MS Office suite)
- Strong verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Customer service mindset (entry-level experience acceptable)
- Reliable internet connection for hybrid work
- Must pass background check
- Ohio residency preferred