Job Description
Join our dynamic team at Minneapolis Community Services and launch your career with no experience required! We're urgently seeking motivated individuals to provide exceptional customer support in our fast-paced downtown office. This is your opportunity to gain valuable skills while making a real impact in our community.
We offer comprehensive paid training, flexible scheduling options, and a supportive environment where your growth is our priority. Enjoy competitive benefits including health insurance, paid time off, and professional development opportunities. Start your career journey today with one of Minneapolis' most trusted employers!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and resolve billing issues efficiently
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex customer concerns
- Adhere to company policies and regulatory compliance standards
- Participate in ongoing training to enhance product knowledge
- Contribute to a positive team culture through active communication
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent (GED accepted)
- Strong communication skills and friendly demeanor
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills
- Reliable transportation to downtown Minneapolis location
- Positive attitude and willingness to learn new skills
- Ability to pass a background check