Job Description
Join Boston Career Partners and kickstart your career in customer service! We're seeking motivated individuals for our paid training program with weekly pay cycles. No experience required – we provide comprehensive on-the-job training to prepare you for success in our fast-paced environment. Enjoy competitive pay, flexible schedules, and growth opportunities within our Boston-based team.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in customer service platforms
- Collaborate with team members to improve service quality
- Meet performance metrics including response time and resolution rates
- Participate in ongoing training sessions to enhance skills
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new software
- Reliable transportation to Boston office
- Positive attitude and willingness to learn
- Ability to work in a team-oriented environment
- Previous customer service experience preferred but not required