Job Description
Launch your career with no prior experience required! Growth Horizons Inc. is seeking motivated individuals for our comprehensive training program in Detroit. Join our dynamic team as a Customer Service Specialist and gain industry-recognized certifications while developing essential skills. We provide paid training, mentorship, and clear career progression paths. Enjoy competitive benefits including health insurance, retirement plans, and paid time off. Our supportive environment ensures you'll thrive with continuous learning opportunities and professional development workshops.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Process transactions and maintain accurate client records
- Utilize CRM systems to manage customer interactions
- Collaborate with team members to resolve complex issues
- Participate in bi-weekly training sessions and skill workshops
- Adapt to new technologies and industry best practices
- Meet performance metrics while maintaining service quality
Qualifications
- High school diploma or equivalent (no college experience needed)
- Strong communication and interpersonal skills
- Basic computer proficiency and willingness to learn new software
- Positive attitude and ability to work in a team environment
- Reliable attendance and punctuality
- Problem-solving mindset with attention to detail
- Valid Michigan driver's license (for occasional off-site meetings)