Job Description
Start your career tomorrow with our comprehensive training program! No experience required – we provide all the tools you need to succeed in a dynamic customer service environment. Join our Charlotte team and grow with a company that invests in its people. Immediate openings available with paid training starting next week!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues using company-provided training systems
- Document interactions in CRM software following best practices
- Collaborate with team members to ensure consistent service quality
- Complete mandatory training modules within specified timelines
- Meet performance metrics for customer satisfaction and efficiency
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication skills and positive attitude
- Basic computer literacy and willingness to learn new software
- Ability to work flexible shifts including weekends
- Pass background check and drug screening
- Reliable transportation to our Charlotte training facility