Job Description
Join our dynamic team in Detroit and launch your career with comprehensive paid training – no prior experience required! We're seeking motivated individuals ready to grow with us in a supportive environment. As a Customer Service Specialist, you'll become the face of our brand while developing valuable skills in communication, problem-solving, and digital tools. Immediate start dates available – apply today and transform your future!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Master company products/services through paid onboarding program
- Resolve customer inquiries efficiently using CRM systems
- Collaborate with cross-functional teams to improve service quality
- Document interactions and maintain accurate case records
- Participate in ongoing skills development workshops
Qualifications
- High school diploma or equivalent (no college degree required)
- Strong communication and interpersonal skills
- Basic computer proficiency and willingness to learn new technologies
- Positive attitude with problem-solving aptitude
- Ability to work flexible shifts including weekends
- Valid driver's license (if field work required)
- Pass background screening and drug test