Job Description
Join our award-winning team in Baltimore! We're urgently hiring motivated individuals for our customer service division with comprehensive paid training. No prior experience required – we provide everything you need to launch your career. Enjoy competitive benefits, flexible scheduling, and clear advancement paths in a supportive environment.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process transactions and maintain accurate client records
- Collaborate with team to resolve complex customer issues
- Utilize CRM systems to document interactions
- Participate in weekly training sessions and skill development
- Meet performance metrics while maintaining service quality
- Contribute to team improvement initiatives
Qualifications
- No experience required – open to all backgrounds
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Reliability and punctuality essential
- Ability to work in fast-paced environment
- Valid Maryland ID for employment verification