Job Description
Join our dynamic team at Louisville Growth Partners as an Entry Level Customer Service Specialist! We're urgently seeking motivated individuals in Louisville, GA to deliver exceptional customer experiences. No prior experience is required – we provide comprehensive training to set you up for success. This full-time role offers competitive pay, career growth opportunities, and a supportive environment where your contributions matter. If you're eager to learn and grow with a forward-thinking company, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and exchanges accurately in our CRM system
- Document customer interactions and maintain detailed case notes
- Collaborate with team members to resolve complex customer issues
- Identify opportunities to improve customer experience and suggest solutions
- Adhere to company policies and maintain data confidentiality standards
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – we train all new hires
- Strong communication and active listening skills
- Basic computer proficiency with ability to learn new software
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced team environment
- Reliable attendance and punctuality