Job Description
Launch your career with no experience required! Coastal Support Solutions is hiring entry-level Customer Service Associates in Virginia Beach, VA. Enjoy weekly paychecks and comprehensive training in a supportive environment. Perfect for recent graduates or career changers looking to grow professionally.
Join our award-winning team where we invest in your success through structured onboarding and career advancement pathways. We value teamwork, reliability, and a positive attitude above all else.
Responsibilities
- Handle inbound customer inquiries via phone and email with professionalism
- Process orders and resolve billing discrepancies accurately
- Update customer records in our CRM system
- Collaborate with team members to maintain service standards
- Participate in daily performance improvement meetings
- Complete product knowledge training modules
- Support cross-functional projects as assigned
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent required
- Strong written and verbal communication skills
- Basic computer proficiency (typing, email, MS Office)
- Ability to work flexible hours including weekends
- Pass background check and drug screening
- Reliable transportation to our Atlantic Ave location