Job Description
Launch your career with Pacific Growth Partners, an industry leader in customer experience solutions. We're hiring passionate individuals for our entry-level customer service specialist positions in Long Beach, CA. No experience is required—our comprehensive paid training program will equip you with everything you need to succeed. Enjoy competitive pay, benefits, and a supportive environment where your growth is our priority.
Why Join Us?
- Full-time position with consistent schedule
- 6-week paid training program
- Health, dental, and vision benefits
- Career advancement opportunities
- Collaborative team culture
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently and professionally
- Document interactions in CRM systems
- Collaborate with team to meet service targets
- Adhere to company policies and compliance standards
- Identify opportunities to improve customer satisfaction
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary (training provided)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to Long Beach office