Job Description
Join our dynamic team at Horizon Solutions Group and launch your career in customer service! We're urgently seeking motivated entry-level professionals in Orlando, Florida, with no prior experience required. Our comprehensive training program will equip you with the skills needed to thrive in a fast-paced environment. Enjoy competitive pay, flexible scheduling options, and clear pathways for career advancement. Don't miss this opportunity to grow with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve issues using our CRM system and knowledge base
- Process transactions and maintain accurate records
- Collaborate with team members to improve service quality
- Participate in ongoing training and development sessions
- Meet performance metrics for customer satisfaction
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Ability to learn quickly and adapt to new systems
- Reliable internet access for remote work options
- Positive attitude and problem-solving mindset
- No prior experience necessary - we provide full training