Job Description
Join Boston Career Connect as an Entry-Level Customer Service Specialist and kickstart your career today! We're hiring motivated individuals with no prior experience for immediate full-time positions. Enjoy competitive pay, comprehensive training, and a supportive work environment in the heart of Boston. If you're a people person with excellent communication skills and a desire to grow, apply now!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with team members to ensure seamless service
- Adhere to company policies and compliance standards
- Participate in ongoing training programs
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong verbal and written communication skills
- Proficient in basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-first mindset
- Reliable transportation to downtown Boston