Job Description
Launch your career in Jacksonville's thriving business sector as an Entry-Level Customer Service Associate! No prior experience required—we provide comprehensive training and mentorship to help you succeed. Join our dynamic team where your enthusiasm and eagerness to learn are valued more than years on your resume. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex issues
- Participate in ongoing product and service training
- Contribute to process improvement initiatives
- Maintain positive customer satisfaction metrics
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Basic computer proficiency (MS Office, email)
- Ability to multitask in a fast-paced environment
- Strong problem-solving mindset
- Reliable transportation to downtown Jacksonville office
- Positive attitude and willingness to learn