Job Description
Join Denver's fastest-growing tech firm as an Entry-Level Customer Service Specialist! We're seeking motivated individuals with no prior experience to launch their careers in our dynamic support team. Enjoy competitive pay, comprehensive training, and immediate start dates in our downtown Denver headquarters.
Why Work With Us?
- Industry-leading onboarding program
- Clear advancement path to team lead positions
- Health benefits and 401(k) matching
- Collaborative, inclusive culture
- Free downtown parking and transit pass
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and troubleshoot account issuesMaintain accurate customer records in CRM systems
- Collaborate with technical teams for complex resolutions
- Meet daily performance metrics while maintaining quality
- Participate in weekly product knowledge sessions
- Contribute to team improvement initiatives
Qualifications
- High school diploma or equivalent (GED accepted)
- Zero prior experience required – we train everyone!
- Strong typing skills (35+ WPM)
- Excellent verbal communication abilities
- Proficiency with basic computer applications
- Positive attitude and problem-solving mindset
- Availability to work weekdays and occasional weekends
- Valid US work authorization