Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist in Louisville, KY! We're offering comprehensive paid training to launch your career in a supportive environment. No prior experience required—just a passion for helping others and a drive to learn. Enjoy competitive benefits, growth opportunities, and a collaborative workplace culture.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Master company products/services through structured training programs
- Resolve customer inquiries with empathy and efficiency
- Document interactions and maintain accurate records
- Collaborate with cross-functional teams to improve service quality
- Contribute to team goals and performance metrics
Qualifications
- High school diploma or equivalent (college preferred)
- Strong verbal and written communication skills
- Basic computer proficiency with MS Office Suite
- Ability to multitask in fast-paced settings
- Positive attitude and willingness to learn
- Reliable transportation to our downtown Louisville office
- Passion for customer satisfaction and teamwork