Job Description
Are you looking to launch your career in the heart of the Motor City? Premier Detroit Services is seeking motivated, enthusiastic individuals to join our growing team as Entry Level Customer Service Representatives. We value potential and attitude over experience, providing comprehensive on-the-job training for all new hires.
As a vital link between our clients and our company, you will play a key role in delivering exceptional service and driving customer satisfaction. This is a fantastic opportunity for recent graduates or anyone looking to start a stable, rewarding career path without prior industry experience.
Responsibilities
- Respond to inbound customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers with product information, order processing, and account inquiries.
- Resolve customer complaints and issues efficiently to ensure high satisfaction levels.
- Collaborate with the sales and support teams to meet departmental goals and targets.
- Maintain accurate records of customer interactions and transactions in our CRM system.
- Identify opportunities to cross-sell or up-sell products based on customer needs.
Qualifications
- No prior experience required; we provide full training.
- High school diploma or equivalent (GED) required.
- Strong verbal and written communication skills.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proficient with basic computer applications and data entry.
- Reliable internet connection and a quiet workspace (if remote/hybrid).