Job Description
Are you looking to launch a lucrative career without prior experience? Apex Digital Solutions is currently hiring Full-Time Customer Service Representatives in Oklahoma City. We offer a comprehensive Paid Training Program designed to equip you with the skills necessary to excel.
Join our dynamic team and grow your career in a supportive environment. We value dedication and provide the tools you need to succeed.
Responsibilities
- Handle inbound and outbound customer inquiries professionally and efficiently.
- Provide technical troubleshooting and support for our clients.
- Document all customer interactions and solutions accurately in our CRM system.
- Collaborate with the support team to improve service quality and resolve complex issues.
- Meet daily and weekly performance metrics and KPIs.
- Stay updated on product knowledge through continuous training.
Qualifications
- High School Diploma or GED is required.
- No prior customer service or technical experience is necessary; we provide paid training.
- Excellent verbal and written communication skills.
- Basic computer literacy and typing proficiency (40+ WPM).
- Reliable high-speed internet connection (if remote hybrid).
- Ability to work full-time hours, including weekends or holidays as needed.