Job Description
Are you looking to start a rewarding career in Milwaukee, WI without prior experience?
Apex Solutions Inc. is seeking motivated individuals to join our dynamic team as Entry Level Customer Service Representatives. We provide comprehensive training and a clear pathway for professional growth. This is a fantastic opportunity for recent graduates or anyone looking to enter the workforce in a stable, full-time environment.
Why Join Us?
- Competitive starting salary and performance bonuses
- Health, dental, and vision insurance available
- Paid training program with dedicated mentors
- Opportunity for rapid advancement and leadership roles
Don't let a lack of experience hold you back. We value attitude, work ethic, and potential over past history.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist in resolving customer issues and ensuring high levels of customer satisfaction.
- Enter and maintain accurate customer data and order information in our database systems.
- Collaborate with team members to meet daily and monthly departmental goals.
- Participate in ongoing training sessions to improve product knowledge and soft skills.
- Identify opportunities for upselling and cross-selling products and services.
Qualifications
- High school diploma or equivalent required; college students welcome to apply.
- No prior professional experience is necessary; we provide the training.
- Strong verbal and written communication skills.
- Basic computer proficiency and ability to learn new software quickly.
- A positive attitude and a willingness to learn and adapt in a fast-paced environment.
- Reliable transportation is preferred.