Job Description
Join our award-winning team at Apex Solutions Group as an Entry-Level Customer Service Specialist! We're seeking motivated individuals with no prior experience to launch their careers in a supportive environment. Enjoy comprehensive training, flexible scheduling, and growth opportunities within our Fortune 500 partner network. Perfect for recent graduates or career changers looking for stability and advancement.
Why Choose Us?
- Full paid training program
- Health benefits after 60 days
- Clear career advancement path
- Modern downtown Atlanta office
- Collaborative team culture
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve issues using our proprietary CRM system
- Process orders and transactions accurately
- Document interactions in customer databases
- Meet daily performance metrics
- Collaborate with team members for complex cases
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (required)
- Strong communication skills
- Basic computer proficiency
- Ability to work flexible hours
- Positive attitude and team player mindset
- No prior experience necessary
- Valid work authorization (required)
- Pass background check