Job Description
Join our dynamic team today! Oakland Community Solutions is urgently hiring Entry-Level Customer Service Representatives with no experience required.
We provide comprehensive paid training and career growth opportunities. Perfect for motivated individuals eager to start their professional journey in a supportive environment. Enjoy competitive pay, benefits package, and flexible scheduling options.
Why Apply?
• Immediate start date
• Industry-leading onboarding program
• Mentorship from senior professionals
• Opportunity for advancement within 6-12 months
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process transactions and resolve billing issues efficiently
- Document customer interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and regulatory compliance standards
- Participate in weekly training sessions to enhance product knowledge
- Contribute to team performance goals and customer satisfaction metrics
Qualifications
- No prior experience required – we train from scratch!
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability (20+ WPM)
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn new systems
- Reliable transportation to our Oakland headquarters
- Must pass background check and drug screening