Job Description
Start your career with Baltimore's fastest-growing customer service provider! We're seeking motivated individuals with no prior experience to join our dynamic team. As an Entry-Level Customer Service Specialist, you'll receive comprehensive training and mentorship while helping clients achieve their goals. Enjoy competitive pay, flexible scheduling, and clear advancement opportunities in a supportive environment.
What We Offer:
- Comprehensive paid training program
- Health benefits after 60 days
- Tuition reimbursement opportunities
- Performance-based quarterly bonuses
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Document interactions accurately in CRM systems
- Collaborate with team to resolve service issues
- Participate in daily training sessions
- Maintain product knowledge database
- Support marketing campaigns with customer outreach
- Adhere to company compliance standards
Qualifications
- No experience required - we train from scratch!
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to work in fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Baltimore