Job Description
Join our award-winning team at Long Beach Community Services! We're urgently seeking enthusiastic individuals for entry-level customer service roles. No prior experience needed – we provide comprehensive training to launch your career. Enjoy competitive pay, benefits, and a supportive work environment in the heart of Long Beach. Perfect for recent graduates and career changers!
Responsibilities
- Handle customer inquiries via phone, email, and in-person
- Resolve service issues with empathy and efficiency
- Document interactions in our CRM system
- Collaborate with team members to ensure customer satisfaction
- Process transactions and maintain accurate records
- Participate in ongoing training programs
- Support community outreach initiatives
Qualifications
- High school diploma or equivalent
- Excellent verbal communication skills
- Basic computer literacy
- Positive, customer-focused attitude
- Ability to work in a fast-paced environment
- Willingness to learn new systems
- Strong problem-solving abilities
- Reliable transportation to Long Beach office