Job Description
Launch your career in Detroit with our paid training program! We're seeking motivated individuals with no prior experience to join our customer service team. Enjoy competitive pay, comprehensive benefits, and growth opportunities within one of Michigan's fastest-growing companies.
Why Join Us?
- Full paid training program
- Health, dental, and vision insurance401(k) with company match
- Paid time off and holidays
- Career advancement pathways
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues
- Document interactions in CRM systems
- Collaborate with team members to ensure customer satisfaction
- Meet performance metrics for response times and resolution rates
- Participate in weekly training sessions
- Adhere to company policies and procedures
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication skills
- Ability to learn new technologies quickly
- Strong problem-solving abilities
- Reliable transportation to downtown Detroit
- Positive attitude and teamwork focus
- Basic computer proficiency