Job Description
Join Milwaukee's fastest-growing tech company as an Entry-Level Customer Service Specialist! We're urgently hiring motivated individuals to deliver exceptional support experiences while launching their careers in a dynamic environment. No prior experience required—just your positive attitude and eagerness to learn. Enjoy comprehensive training, competitive benefits, and opportunities for rapid advancement within our innovative team.
Why Work With Us?
- Immediate start date available
- Full benefits package (health/dental/vision)
- Tuition reimbursement program
- Modern downtown Milwaukee workspace
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Document interactions accurately in CRM systems
- Collaborate with technical teams to resolve complex issues
- Contribute to process improvement initiatives
- Meet performance metrics for resolution time and customer satisfaction
- Participate in ongoing product training sessions
- Support cross-functional projects as assigned
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy with MS Office proficiency
- Strong verbal and written communication skills
- Ability to multitask in fast-paced environments
- Customer service mindset with problem-solving aptitude
- Willingness to work flexible hours including weekends
- No experience required—training provided
- Valid US work authorization