Job Description
Join Atlanta Solutions Group as an Entry-Level Customer Service Specialist and start your career with weekly pay! We're seeking motivated individuals to deliver exceptional customer experiences while building foundational professional skills. Enjoy a supportive environment with comprehensive training and growth opportunities in Atlanta's thriving business district.
What We Offer:
- Weekly pay for immediate financial flexibility
- Full-time benefits package (health/dental/vision after 60 days)
- Paid on-the-job training and skill development
- Modern downtown workspace with transit access
Responsibilities
- Handle inbound customer inquiries via phone and digital channels
- Resolve billing and service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with technical teams to resolve complex cases
- Meet performance metrics for resolution time and satisfaction
- Participate in weekly team improvement sessions
Qualifications
- High school diploma or equivalent (required)
- Basic computer proficiency with 25+ WPM typing
- Strong verbal communication skills
- Ability to work flexible shifts including weekends
- Customer service mindset with problem-solving aptitude
- No experience necessary - training provided