Job Description
Launch your career with Louisville's top customer service employer! We're seeking enthusiastic individuals with no prior experience to join our award-winning team. Our comprehensive training program will equip you with essential skills in communication, problem-solving, and client relationship management. Enjoy competitive pay, flexible scheduling options, and clear pathways for advancement within our growing organization.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex customer issues
- Meet daily performance metrics for response time and resolution rate
- Participate in weekly training sessions to enhance product knowledge
- Maintain positive brand representation through all customer touchpoints
Qualifications
- High school diploma or equivalent (no college experience required)
- Strong verbal and written communication skills
- Basic computer proficiency with willingness to learn new software
- Ability to work in a fast-paced environment with shifting priorities
- Positive attitude and dedication to customer satisfaction
- Availability to work evenings and weekends as needed
- No prior experience necessary – full training provided