Job Description
Start your career with no experience required! Apex Solutions Group is urgently hiring Entry-Level Customer Service Specialists in Washington DC with comprehensive paid training. Join our dynamic team where your growth is our priority.
What We Offer:
• 6-week paid training program
• Competitive salary + performance bonuses
• Full benefits package (health/dental/vision)
• Career advancement opportunities
• Modern downtown DC workspace
Responsibilities
- Delocate exceptional customer experiences via phone, email, and chat
- Resolve inquiries and troubleshoot technical issues
- Document interactions in CRM systems
- Collaborate with cross-functional teams
- Meet performance metrics for response time and resolution
- Continuously improve product knowledge
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency
- Positive attitude and eagerness to learn
- Must pass background check