Job Description
Start your career tomorrow with no experience required! Growth Industries Inc. is seeking motivated individuals for our comprehensive training program in Phoenix, AZ. Join our dynamic team as a Customer Service Specialist and receive paid hands-on training to develop essential skills in communication, problem-solving, and client relationship management. We offer a supportive environment with clear pathways for advancement, competitive benefits, and the opportunity to build a long-term career in a growing industry.
What You'll Gain:
- 5-week paid training program with mentorship
- Industry-recognized certification upon completion
- Comprehensive health benefits (Day 1 eligibility)
- Tuition reimbursement for further education
- Quarterly performance bonuses
Responsibilities
- Handle customer inquiries via phone, email, and chat with empathy and professionalism
- Resolve customer issues using established protocols and escalation procedures
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Participate in continuous improvement initiatives
- Meet key performance metrics including customer satisfaction scores
Qualifications
- No prior experience necessary – training provided!
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Ability to learn new technologies quickly (basic computer literacy)
- Positive attitude with strong problem-solving aptitude
- Must pass background check and drug screening
- Availability for full-time schedule including weekends