Job Description
Launch your career with Tucson Growth Partners! We're seeking motivated individuals with no prior experience to join our dynamic customer service team. Enjoy comprehensive paid training, flexible scheduling, and growth opportunities within our expanding organization. Perfect for recent graduates or career changers looking to build professional skills in a supportive environment.
Why Join Us?
- Industry-leading onboarding program
- Health benefits after 60 days
- Performance-based quarterly bonuses
- Modern downtown workspace
- Complimentary parking
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Document interactions in CRM system with 100% accuracy
- Collaborate with team to improve customer satisfaction metrics
- Participate in weekly training sessions to enhance product knowledge
- Meet daily performance targets for call resolution and quality
- Contribute to process improvement initiatives
Qualifications
- No prior experience required – we train all new hires!
- High school diploma or equivalent (GED)
- Strong communication skills in English
- Basic computer proficiency (typing, web navigation)
- Positive attitude and willingness to learn
- Ability to work 40 hours/week (Monday-Friday)
- Pass background check and drug screening
- Valid US work authorization