Job Description
Launch your career in customer service with no experience required! Coastal Customer Solutions is seeking motivated individuals to join our award-winning call center team in Virginia Beach. We provide comprehensive paid training and a supportive environment to help you succeed. Enjoy competitive pay, flexible scheduling options, and opportunities for advancement. If you're a great communicator with a passion for helping others, apply today and start your journey with us!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and efficiency
- Collaborate with team members to improve service delivery
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED accepted)
- Zero prior experience necessary – we train everyone!
- Strong verbal communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and team-oriented mindset
- Must pass background check and drug screening