Job Description
Join Chicago's fastest-growing service team! We're urgently hiring motivated individuals with no prior experience for our Entry-Level Customer Specialist roles. Enjoy comprehensive training, flexible schedules, and rapid advancement opportunities. Perfect for recent graduates or career changers seeking to build professional skills in a supportive environment.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Process orders and resolve inquiries efficiently
- Update and maintain customer records in CRM systems
- Collaborate with team members to ensure service excellence
- Complete all training modules within 30 days
- Meet daily performance metrics for quality and speed
- Identify opportunities for process improvements
- Participate in weekly coaching sessions
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to work flexible shifts including weekends
- Positive attitude and willingness to learn
- Valid work authorization for US employment
- Pass background check and drug screening