Job Description
Start your career journey with Tucson Community Services! We're seeking motivated individuals with no prior experience to join our dynamic customer service team. Enjoy comprehensive training, supportive management, and opportunities for growth in a vibrant Tucson workplace. Perfect for recent graduates or career changers looking to build professional skills while making a real impact.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process transactions and resolve service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to deliver exceptional service
- Participate in ongoing training programs
- Meet daily performance metrics while maintaining quality
- Contribute to positive team culture through collaboration
Qualifications
- No prior experience required - we provide full training
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Reliable transportation to our Tucson office
- Ability to work 40 hours/week with flexible scheduling
- Passion for helping others and problem-solving