Job Description
Launch your career with comprehensive training! Philadelphia Growth Partners is seeking motivated individuals for our Entry-Level Customer Service Specialist role. No prior experience required – we provide paid training to develop your skills in client communication, problem-solving, and CRM systems. Join our collaborative team in the heart of Philadelphia and grow with us.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Process transactions and maintain accurate client records
- Resolve customer inquiries using provided training protocols
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and satisfaction
- Participate in ongoing skill development sessions
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new software
- Positive attitude and customer-focused mindset
- Reliability and punctuality for training and shifts
- Ability to work in a fast-paced environment