Job Description
Start your career with industry-leading training! Career Launch Oklahoma is seeking motivated individuals for our entry-level Customer Service Specialist program. No prior experience required – we provide comprehensive paid training to equip you with the skills needed to thrive in a dynamic customer environment. Join our supportive team in Oklahoma City and build a foundation for long-term growth in the customer service industry.
Responsibilities
- Delocate exceptional customer support via phone, email, and chat channels
- Utilize CRM systems to document interactions and resolve inquiries
- Collaborate with team members to address complex customer needs
- Continuously apply knowledge gained during training programs
- Meet performance metrics for response time and customer satisfaction
- Identify opportunities to improve customer experiences
- Participate in ongoing skill development workshops
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Positive attitude and eagerness to learn
- Ability to work in a fast-paced team environment
- Reliable attendance and punctuality
- Passion for helping others
- No prior experience necessary