Job Description
Launch your career with Omaha's fastest-growing customer service provider! We're seeking enthusiastic individuals with no prior experience to join our award-winning team. Enjoy comprehensive paid training, flexible scheduling options, and a supportive work environment designed for growth. Why join us? Competitive hourly wages, health benefits after 90 days, and clear advancement paths into team leadership and specialist roles.
Responsibilities
- Delocate exceptional customer support via phone, email, and chat
- Process orders and resolve billing inquiries accurately
- Collaborate with team members to achieve daily performance targets
- Update customer records in our CRM system
- Participate in bi-weekly training sessions to enhance skills
- Maintain a positive attitude during peak service hours
- Identify opportunities to improve customer experiences
Qualifications
- High school diploma or equivalent (no college experience required)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new software
- Reliable transportation to our downtown Omaha office
- Ability to work rotating shifts including weekends
- Positive problem-solving mindset
- No prior experience necessary – we train everything!