Job Description
Join our dynamic team in Oakland, CA and Chicago, IL! We're hiring immediately for entry-level Customer Service Specialists. No experience required – we provide paid training to launch your career. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment.
As a key member of our client success team, you'll handle inquiries, resolve issues, and build relationships. Perfect for recent graduates or career changers seeking a fresh start. Apply today to begin your journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve issues using established protocols and resources
- Document interactions accurately in CRM systems
- Collaborate with team members for seamless service delivery
- Participate in ongoing training to enhance product knowledge
- Contribute to process improvement initiatives
- Maintain positive brand image in all communications
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary (training provided)
- Strong verbal and written communication skills
- Ability to learn new technologies quickly
- Customer-focused mindset with problem-solving aptitude
- Basic computer proficiency (typing, navigation)
- Reliable transportation to our Oakland office
- Positive attitude and eagerness to grow